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Strong Encryption Your files are protected using 448 bit Blowfish Encryption before they leave your PC. This extremely secure "bank grade" encryption algorithm has never been cracked. Your files are then stored in this encrypted state at our secure data center. Individual Data Security With Safe Space™, each user has their own individual account and password. This means that each user also gets a unique encryption key. This encryption key ensures that while your data is securely stored at our data center, only you have access to your data. In fact, even our most privileged systems administrators do not have the ability to decrypt your data. Password Security Great lengths are taken to ensure that your password remains protected. Our password security practices have been modeled after premier online banking websites. Your password is encrypted before it is stored in our database. At no point is an administrator able to retrieve your password. Nor does an administrator have the ability to set your password to a known value. When you activate your account, you are required to select a password and set up a security question. If you forget your password, or repeatedly try to log in with an incorrect password, the system will lock you out after a few attempts. You may then reset your password by correctly answering your security question. If you incorrectly answer your security question, you are again locked out after a few attempts. In the unlikely event that you forget your password and the answer to your security question, you must contact Safe Space™ directly for manual identity verification. Secure Data Center Your data is securely stored in our Carrier Grade data center. Our Cisco-based switched network employs redundant Internet providers, redundant routers, and redundant firewalls. We use BGP and HSRP protocols to implement fail-over and redundancy. We use only Carrier Grade computer hardware from major manufactures to store your data. There are no "clones" in our data center. All systems operate on redundant power. Servers have dual power supplies fed from separate electrical panels. The facility includes triple redundant diesel generators, dual redundant UPS's, the latest fire suppression equipment, and 24 hour on-site guards. When your data is stored on our servers, it is written to RAID 5 disk arrays (including hot spare drives). Each storage server is then replicated in real time to a second storage server for backup. Every precaution is taken to protect the integrity of your data. End to End Verification As each file is transferred to our data center, we carefully verify its integrity against a known CRC signature. Files are reverified each time they are written to disk. If any file fails verification, it is retransmitted from your PC or recovered from the replica server. This ensures that the data stored on our servers is the same data that was stored on your PC. Secure Protocol The Safe Space™ client communicates with our servers over a proprietary protocol that was designed specifically for Internet backup. Other Internet backup products that use popular web protocols like HTTP, FTP, or WebDav can be vulnerable to hacker and virus attacks. The extreme popularity of these protocols makes them a target. It is extremely unlikely that a hacker is going to invest the time and effort to go after a proprietary protocol. Even if they did, the 448 bit Blowfish Encryption has never been broken. |
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